We are committed to maintaining your privacy in all regards. The information we keep as both customers to our business and visitors to our site is as follows:

Customers may expect that any and/or all information pertaining to their order, including but not limited to: name, phone number, address, order details such as t-shirts ordered, quantity ordered, etc., artwork and any communication between DigiStitch Embroidery Inc. and the customer (such as e-mails, faxes, etc.) to be kept in our records. This is for reference when placing orders in the future. We do not, unless requested, keep financial information for any of our customers. This information is used to collect any amount due on any order when authorized and then is destroyed. If amounts due are not received on agreed terms, we release enough financial information to allow proper and efficient use of collections in the form of collection agencies.

Visitors to our site may expect to be tracked via a tracking cookie or server-side tracking tools. We do not use this at all times and only maintain the right to do so for security reasons and/or server performance issues. Any and all information is kept only during your visit to our website and is discarded once your browsing agent leaves our domain. If we, DigiStitch Embroidery Inc., at our own discretion, believe our data is in risk of being compromised, we will log any and/or all IPs and timestamp and notify the appropriate authorities.

Any information kept on either customers and/or visitors is not sold, rented or otherwise released to any third party except where required by United States law.

Please review the following Terms of Service:

We stand behind the quality of our work, however if you are not satisfied with our product, we will replace at no charge or refund your money if notified within 30 days of receipt of goods.  We will require all goods to be returned to our business before replacing or refunding.   For more information, or to make a claim, please Contact Us with your Name, Business Name, Billing & Shipping address and order number.

We cannot ship to P.O. Boxes. Shipping cost will be charged to the customer at the carrier’s direct rate for shipping plus a small handling fee per package.

DigiStitch Embroidery Inc. reserves the right to change any information contained within this document or across our website at any time without notice. All logos, trademarks, copyrights, etc. expressed/shown herein are properties of their respective owners except where noted.

Your continual use of this website is considered as your agreement to this privacy policy and terms of service.

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